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All Swimming Pools
Signature Swimming Pools
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Custom Swimming Pools

Pool Remodeling

Residential Pool Remodeling

Arbors
Cabanas
Firepits
Fireplaces
Kitchens

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Service Request Form
Warranty Service Request Form
Client Support Details

Spas

Linear Spas
Custom Spas
Perimeter / Infinity Spas
Pool Adjoining Spas
Rolled Edge Spas

Waterfalls
Tanning Ledge
Water Fountains
Slides
Caves

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Meet the Team
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Why Choose Claffey Pools
Master Pools Guild Member

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Warranty Service Request Form

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Pool Servicing & Maintenance » Warranty Service Request Form

Warranty Service Request Form

Please note: Due to the unprecedented weather event we are currently unable to schedule any non-freeze related services. Please submit a Non-Emergency/Non-Freeze Service or Warranty Service request on our website so we can get you in the queue. We will contact you for a scheduled date as soon as we have technicians available.

What type of project did we construct for you?* New Pool ConstructionRemodelOutdoor Living Only

Are you the original owner of your Claffey Pool?*

Warranty Date "as provided on your warranty certificate" *

Remodel Warranty Date "as provided on your warranty certificate" *

Outdoor Living Warranty Date "as provided on your warranty certificate" *

What issues are you dealing with? * DeckingEquipmentFire FeaturesInterior FinishMasonryOutdoor LivingPool ShellWater FeaturesPlumbingWater LossElectricalOther

Decking

Decking issue: CrackDiscolorationOther Please describe the location and decking issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Equipment

Equipment issue: * BlowerChillerChlorinatorComputerFilterHeaterPumpInfloor SystemLightsNature 2 CartridgeOzonatorPool CleanerSalt SystemUltra Violet SystemOther

Blower

Please describe the blower issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Chiller

Please describe the chiller issue:

Chlorinator

Chlorinator: CMP Power PumpFusionRainbowOther Please describe the chlorinator issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Computer

Computer: PDARSZ4IAqua LinkOther Please describe the computer issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Filter

Filter: CartridgeDEI don't know Please describe the filter issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Heater

Manufacturer of heater: JandyPentairI don't know Does your heater run on gas or propane or is it fueled by electric? GasPropaneElectric Please describe the heater issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pump

Manufacturer of Pump: JandyPentairPolarisOther What type of pump? Water Feature PumpCleaner PumpMain PumpInfloor Cleaner PumpOther Please describe the pump issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Infloor System

Please describe the infloor system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Lights

Type of light: Jandy LEDJandy IncandescentOther Location of the light: Please describe the light issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Nature 2 Cartridge

Please describe the Nature 2 Cartridge issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Ozonator

Please describe the ozonator issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pool Cleaner

Pool cleaner type: Polaris 280Polaris 3900 SportOther Please describe the pool cleaner issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Salt System

Please describe the salt system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Ultra Violet System

Please describe the ultra violet system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Other Equipment

Type of equipment: Please describe the issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Fire Features

Fire features issue: Fire BowlFire PitFire BarOther Please describe the fire feature issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Interior Finish

Interior finish issue: White PlasterPebbleTecWet EdgeOther Please describe the interior finish issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Masonry

Masonry issue: TileCopingVeneerOther Please describe the masonry issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Outdoor Living

Outdoor Living issue: ArborEquinox ArborCabanaOutdoor KitchenOther Please describe the outdoor living issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pool Shell

Pool Shell issue: LeakCrackCabanaOut of LevelOther Please describe the pool shell issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Water Features

Water features issue: WaterfallWater BowlsDeck JetsSheer DescentRain CurtainLaminar JetsScupperSpill EdgeWater WallBubbler/GusherInfinity EdgeOther Please describe the water feature issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Plumbing

Please describe the location and what type of plumbing issue you are having: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Water Loss

Is the water loss related to any of the following? : EquipmentUnderground PlumbingI don't know Please describe the water loss issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Electrical

Please describe the electrical issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Other

Please describe the issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

We do not offer a Transferable Warranty. Please click here to submit a service request.

Let's discuss your project…

Call 817-488-5795

Or simply fill out our service request form

Start your journey

Contact details:

1625 Brumlow Avenue
Southlake
TX 76092

info@claffeypools.com

Opening times:

Monday - Friday: 8:00am-5:00pm

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Address: 1625 Brumlow Avenue
Southlake
TX 76092

Email: info@claffeypools.com

Monday - Friday: 8:00am-5:00pm

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