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817-396-8542

All Swimming Pools
Elite Swimming Pools
Custom Swimming Pools

Pool Remodeling

Residential Pool Remodeling

Arbors
Cabanas
Firepits
Fireplaces
Kitchens

Winterizing
Service Request Form
Service Dept Information
Weekly Pool Maintenance
Warranty Service Request Form
Client Support Details

Spas

Linear Spas
Custom Spas
Perimeter / Infinity Spas
Pool Adjoining Spas
Rolled Edge Spas

Waterfalls
Tanning Ledge
Water Fountains
Slides
Caves

Company History
Meet the Team
Awards & Accreditations
Our Partners
Why Choose Claffey Pools

Retail

Online Store
Basket

Help & Advice
FAQs

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Warranty Service Request Form

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Service » Warranty Service Request Form

Warranty Service Request Form

Please note: Please use this form if your pool or your pool equipment is in warranty status.

What type of project did we construct for you?* New Pool ConstructionRemodelOutdoor Living Only

Are you the original owner of your Claffey Pool?*

Warranty Date "as provided on your warranty certificate" *

Remodel Warranty Date "as provided on your warranty certificate" *

Outdoor Living Warranty Date "as provided on your warranty certificate" *

What issues are you dealing with? * DeckingEquipmentFire FeaturesInterior FinishMasonryOutdoor LivingPool ShellWater FeaturesPlumbingWater LossElectricalOther

Decking

Decking issue: CrackDiscolorationOther Please describe the location and decking issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Equipment

Equipment issue: * BlowerChillerChlorinatorComputerFilterHeaterPumpInfloor SystemLightsNature 2 CartridgeOzonatorPool CleanerSalt SystemUltra Violet SystemOther

Blower

Please describe the blower issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Chiller

Please describe the chiller issue:

Chlorinator

Chlorinator: CMP Power PumpFusionRainbowOther Please describe the chlorinator issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Computer

Computer: PDARSZ4IAqua LinkOther Please describe the computer issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Filter

Filter: CartridgeDEI don't know Please describe the filter issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Heater

Manufacturer of heater: JandyPentairI don't know Does your heater run on gas or propane or is it fueled by electric? GasPropaneElectric Please describe the heater issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pump

Manufacturer of Pump: JandyPentairPolarisOther What type of pump? Water Feature PumpCleaner PumpMain PumpInfloor Cleaner PumpOther Please describe the pump issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Infloor System

Please describe the infloor system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Lights

Type of light: Jandy LEDJandy IncandescentOther Location of the light: Please describe the light issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Nature 2 Cartridge

Please describe the Nature 2 Cartridge issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Ozonator

Please describe the ozonator issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pool Cleaner

Pool cleaner type: Polaris 280Polaris 3900 SportOther Please describe the pool cleaner issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Salt System

Please describe the salt system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Ultra Violet System

Please describe the ultra violet system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Other Equipment

Type of equipment: Please describe the issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Fire Features

Fire features issue: Fire BowlFire PitFire BarOther Please describe the fire feature issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Interior Finish

Interior finish issue: White PlasterPebbleTecWet EdgeOther Please describe the interior finish issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Masonry

Masonry issue: TileCopingVeneerOther Please describe the masonry issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Outdoor Living

Outdoor Living issue: ArborEquinox ArborCabanaOutdoor KitchenOther Please describe the outdoor living issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pool Shell

Pool Shell issue: LeakCrackCabanaOut of LevelOther Please describe the pool shell issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Water Features

Water features issue: WaterfallWater BowlsDeck JetsSheer DescentRain CurtainLaminar JetsScupperSpill EdgeWater WallBubbler/GusherInfinity EdgeOther Please describe the water feature issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Plumbing

Please describe the location and what type of plumbing issue you are having: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Water Loss

Is the water loss related to any of the following? : EquipmentUnderground PlumbingI don't know Please describe the water loss issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Electrical

Please describe the electrical issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Other

Please describe the issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

We do not offer a Transferable Warranty. Please click here to submit a service request.

Let's discuss your project…

Call 817-488-5795

Or simply fill out our service request form

Start your journey

Contact details:

1625 Brumlow Avenue
Southlake
TX 76092

Service: 817-396-8542

Retail: 817-769-6091

Main office: 817-488-5795

Opening times:

Monday - Friday: 8:00 am - 5:00 pm

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Address: 1625 Brumlow Avenue
Southlake
TX 76092

Email:

Monday - Friday: 8:00 am - 5:00 pm

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