Warranty Service Request Form

Are you the original owner of your Claffey Pool?* Please select...YesNo

Warranty Date "as provided on your warranty certificate" *

Remodel Warranty Date "as provided on your warranty certificate" *

Outdoor Living Warranty Date "as provided on your warranty certificate" *

What issues are you dealing with? * DeckingEquipmentFire FeaturesInterior FinishMasonryOutdoor LivingPool ShellWater FeaturesPlumbingWater LossElectricalOther

Decking

Decking issue: CrackDiscolorationOther Please describe the location and decking issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Equipment

Equipment issue: * BlowerChillerChlorinatorComputerFilterHeaterPumpInfloor SystemLightsNature 2 CartridgeOzonatorPool CleanerSalt SystemUltra Violet SystemOther

Blower

Please describe the blower issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Chiller

Please describe the chiller issue:

Chlorinator

Chlorinator: CMP Power PumpFusionRainbowOther Please describe the chlorinator issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Computer

Computer: PDARSZ4IAqua LinkOther Please describe the computer issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Filter

Filter: CartridgeDEI don't know Please describe the filter issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Heater

Manufacturer of heater: JandyPentairI don't know Does your heater run on gas or propane or is it fueled by electric? GasPropaneElectric Please describe the heater issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pump

Manufacturer of Pump: JandyPentairPolarisOther What type of pump? Water Feature PumpCleaner PumpMain PumpInfloor Cleaner PumpOther Please describe the pump issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Infloor System

Please describe the infloor system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Lights

Type of light: Jandy LEDJandy IncandescentOther Location of the light: Please describe the light issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Nature 2 Cartridge

Please describe the Nature 2 Cartridge issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Ozonator

Please describe the ozonator issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pool Cleaner

Pool cleaner type: Polaris 280Polaris 3900 SportOther Please describe the pool cleaner issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Salt System

Please describe the salt system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Ultra Violet System

Please describe the ultra violet system issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Other Equipment

Type of equipment: Please describe the issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Fire Features

Fire features issue: Fire BowlFire PitFire BarOther Please describe the fire feature issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Interior Finish

Interior finish issue: White PlasterPebbleTecWet EdgeOther Please describe the interior finish issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Masonry

Masonry issue: TileCopingVeneerOther Please describe the masonry issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Outdoor Living

Outdoor Living issue: ArborEquinox ArborCabanaOutdoor KitchenOther Please describe the outdoor living issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Pool Shell

Pool Shell issue: LeakCrackCabanaOut of LevelOther Please describe the pool shell issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Water Features

Water features issue: WaterfallWater BowlsDeck JetsSheer DescentRain CurtainLaminar JetsScupperSpill EdgeWater WallBubbler/GusherInfinity EdgeOther Please describe the water feature issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Plumbing

Please describe the location and what type of plumbing issue you are having: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Water Loss

Is the water loss related to any of the following? : EquipmentUnderground PlumbingI don't know Please describe the water loss issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Electrical

Please describe the electrical issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

Other

Please describe the issue: Please upload any pictures or videos you do have of the issue, this will help the speed of our process:

We do not offer a Transferable Warranty. Please click here to submit a service request.